How to keep your data: tap 💾 Save file before closing — it saves this whole page,
with all your tickets and lists baked in, as one file on your laptop. Next time, just open that saved file and everything is there.
(Backup/Import still work too if you prefer a small data file.)
Brain dump → today's list
Anything on your mind, get it out of your head and in here. Repairs promised, callbacks, orders, errands.
⚡ 15-second booking
Take the job at the counter fast: type the name, tap the device and repair, done. It logs a ticket and preps everything for MyRepairApp.
Device — tap one
Repair — tap one
Now into MyRepairApp — tap to copy, paste, repeat
Tap the highlighted field, paste it into MyRepairApp, come back — the next one is already highlighted.
Repair board
Every repair moves across the board: Booked in → In diagnostics → Awaiting approval → Waiting for parts → In repair → Ready for pickup. Use the ◀ ▶ arrows on a card (or drag it on a computer). Moving a card into Waiting for parts asks for the expected part date and flags the whole card. In Ready for pickup, tap Complete ✓ to archive it. 🏷 prints a Dymo label.
These print on customer drop-off receipts.
Add your team so you can assign jobs and filter the board by person.
Rename, recolour, reorder, add or remove your board columns. Tick "parts" on the stage that should ask for a part ETA and flag the card. The last stage is where jobs get completed.
Everything currently in Waiting for parts, gathered so you can order in one go.
Completed jobs, kept for your records. Search by name, number, device, phone or note. Restore one to the board, or delete it for good.
Edit ticket
Identify a device
Enter an IMEI (dial *#06# on the phone), a model number (e.g. A2650 or SM-S911), or an Apple serial. Tip: Apple's model number is on the SIM tray or Settings → General → About.
Scan / find a ticket
Scan the label barcode with a handheld scanner (it types here), or use your camera. You can also just type the ticket number.
Photos
Snap the device's condition at drop-off (scratches, cracks). Up to 6 per job.
Text customer
Customer quotes
Give a price estimate before the job is booked. Tap the status to update it: Pending → Accepted → Declined. When they say yes, turn it into a ticket in one tap.
Notes
Sticky notes for anything — supplier contacts, ideas, reminders, prices to remember. Saved to your cloud automatically.
Customer follow-ups
Repairs to update, promised callbacks, holds, warranty claims. Anything with a customer's name on it.
Reorder watchlist
Not full inventory — just the stuff you need to reorder or keep an eye on. Cases, screens, chargers, hot sellers.
Shop stats
A quick read on takings and workload, pulled from your tickets.
2-minute reset
Box breathing — used to calm down fast between customers. Follow the circle: in 4, hold 4, out 4, hold 4.
Ready
Quick de-stress ideas for the shop floor
Between customers: roll your shoulders, unclench your jaw, drink some water. After a hard customer: one round of the
breathing above before the next task. At close: write tomorrow's top 3 tasks in the Today tab so your brain can let go for the night.